After-Hours Inquiries Ignored
Patients WhatsApp after 6pm. No reply = they book somewhere else. You find out the next morning. Too late.
AI patient communication · Klang Valley clinics
Your Clinic Is Losing RM 1,500 Every Day.
And Your Receptionist Can't Fix It Alone.
Every missed inquiry, forgotten appointment, and no-show patient is silent revenue walking out your door. Liew Automate gives your clinic a 24/7 AI system that replies instantly, reminds automatically, and recovers what you're losing — on WhatsApp, right now.
CP
Klinik Estetik KL
online · replies in <60s
Hi, saya nak tanya pasal treatment jerawat. Ada slot minggu ni?11:04 PM
Hi Nurul! Terima kasih hubungi Klinik Estetik 🌿 Ya, kami ada slot Rabu 3pm & Khamis 11am untuk Acne Clarity Facial (RM 180). Nak saya tempahkan?11:04 PM
Wednesday 3pm boleh. Thank you!11:05 PM
Booked ✅ Wed, 3:00 PM — Acne Clarity Facial. Reminder akan dihantar 48j & 2j sebelum. See you, Nurul!11:05 PM
➤
58s
Avg reply
The Silent Drain
While You Sleep, Your Competitors Are Stealing Your Patients
30% of Appointments Never Show Up
A clinic with 30 slots/day losing 20% no-shows bleeds RM 600–1,500 daily. That's RM 18,000–45,000 a month in empty chairs.
Zero Google Reviews Despite Great Service
You work hard. Patients love you. But nobody's writing reviews — because nobody asked them at the right moment.
30%
Average clinic no-show rate (MOH-aligned data)
RM 1,500/day
Revenue lost to unrecovered no-shows
4 hrs
Staff time wasted on manual reminders daily
0
Inquiries answered after clinic closing time
The Solution
One System. Every Patient Touchpoint. Zero Manual Work.
Liew Automate plugs into your existing WhatsApp number and handles everything — from first inquiry to Google review request — automatically.
💬
Patient Inquiry
🤖
AI Reads & Replies (60s)
📗
Booked & Logged
🔔
Reminder Sent
✅
Appointment Complete
⭐
Review Requested
🏆
You Get 5 Stars
The Engine
4 Flows That Run Your Clinic on Autopilot
Set up once. Every patient touchpoint handled — day, night, weekend, public holiday.
⚡
Active 24/7Instant Inquiry Reply
24/7 AI receptionist on WhatsApp. Every patient inquiry gets a warm, personalised reply in under 60 seconds — even at 2am. Handles BM and English automatically.
- Reads patient's language and replies in kind
- Extracts name, treatment interest, preferred time
- Logs every lead to your dashboard automatically
📅
Active 24/7Smart Appointment Reminders
3-stage reminder sequence that slashes no-shows. Sent automatically 48 hours, 24 hours, and 2 hours before each appointment — with prep instructions.
- Personalised with patient name and treatment
- Includes your clinic address and contact
- Bilingual (BM + English) per patient preference
🔄
Active 24/7No-Show Recovery
When a patient misses their slot, the system detects it and sends a "We missed you" rebooking message automatically — no staff action needed.
- Fires 30–90 minutes after missed appointment
- Includes direct rebooking link
- Alerts your staff via Telegram instantly
⭐
Active 24/7Post-Visit Review Engine
4 hours after a completed visit, the system sends a warm thank-you + aftercare tips + your Google Review link. Clients have grown from 23 reviews to 61 in 30 days.
- Personalised thank-you referencing their treatment
- Includes aftercare instructions
- One-tap Google Review request
The Return
What This Means For Your Clinic
Not vanity metrics. Ringgit back in your account, every single week.
- 38% reduction in no-shows (verified benchmark)
- RM 400–900 recovered daily from reminder workflows
- 3x more Google reviews in 30 days
- 4 hours/day returned to your clinical staff
- Zero missed inquiries — ever
Your Clinic's Numbers
Typical Klang Valley clinic
- Daily appointments
- 25
- Current no-show rate
- 20% = 5 empty slots
- Avg revenue per slot
- RM 150
- Daily loss
- RM 750
- Monthly loss
- RM 22,500
- Monthly cost
- RM 350+/month
ROI
6,428%
Most clinics recover the system cost in the first week.
Onboarding
Live in 5 Days. No IT Team Required.
We do the building. You do the doctoring.
Tell Us About Your Clinic
Fill a 10-minute onboarding form. We collect your clinic name, WhatsApp number, working hours, treatments, and preferred language. Nothing technical needed from you.
We Build & Test Everything
Our team configures your complete system in 5 working days. We run 20+ test scenarios before going live. You approve before anything touches real patients.
Go Live & Watch It Work
Your system activates. Patients get instant replies. Reminders go out. No-shows get recovery messages. You get a daily summary. You do nothing extra.
Pricing
Simple Pricing. Immediate ROI.
One setup fee. One monthly retainer. No per-message surprises.
Starter
RM 350+/mo
RM 800 setup
- 2 core workflows (inquiry reply + reminders)
- 1 language (BM or English)
- Uses existing WhatsApp number
- Google Sheets dashboard
- Email support
Standard
RM 350+/mo
RM 1,500 setup
- All 4 core workflows
- BM + English bilingual
- WhatsApp Business API
- Full patient log dashboard
- Telegram staff alerts
- Priority support
Premium
RM 350+/mo
RM 2,800 setup
- Everything in Standard
- Custom flows for your clinic
- BM + English + Mandarin
- Multi-branch support
- Monthly strategy call
Currently offering case study pricing for 2 new clinics this month — RM 800 setup (normally RM 1,500). Limited spots.
FAQ
Everything Clinic Owners Ask Us
Your Competitors Are Already Automating. Are You?
Book a free 30-minute demo call. We'll show you exactly how many patients and ringgit your clinic is currently losing — and how to stop it.
No commitment. No tech knowledge needed. Takes 30 minutes.
🔒 Secure Setup📱 Works on WhatsApp🇲🇾 Built for Malaysia⚡ Live in 5 Days